Click here to download BCIA Code of Conduct leaflet  

All Members of the Building Controls Industry Association willingly elect to adhere to the following Code of Conduct. In addition to this Code, the public will find that many of our Members also have in place an individual Code specific to their business.

Conduct: Members should ensure that their staff conduct themselves in order to uphold the dignity and reputation of their profession by exercising skill and judgement to the best of their ability in order to discharge their duties responsibly and safeguard public interest.

Quality Assurance: Members must be able to demonstrate that they are working to recognised industry standards and be able to provide details of assured quality standards (both commercial and technical) and documentation recording all aspects of a project from start to finish and any agreed monitoring during or after completion. BCIA Members should be contacted on an individual basis for specific information relating to their available technology and the range of applications in which they have experience.

Financial Stability: BCIA Members are drawn from manufacturers, installers, assemblers or sole importers of building controls equipment, or companies that can show that at least ninety per cent of turnover is associated with the provision of specialist control systems skills. They are known to the BCIA as having a stable company and financial history.

Health & Safety: Members need to have due regard to the safety, health and welfare of themselves, colleagues and the general public. This means that they must be able to demonstrate that they have a documented health and safety policy appropriate to their size of business and that employees and sub-contractors understand this policy.

Equal Opportunities: The BCIA expects its Members to positively promote equal opportunity for all and that their equal opportunity policy or statement should be fully understood by their employees.

Training: The BCIA has in place a recognized generic training programme that is constantly evolving. Members are encouraged to exploit this knowledge for the betterment of their employees and the Member company’s standard of service. Where appropriate, Members are also encouraged to pursue other professional learning, such as CPD (Continued Professional Development).